Review: The Pilot Custom 823

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Pilot Custom 823

In a community that is as opinionated and polarising as the Fountain Pen world, it seems unlikely that there could be a pen that is universally loved and recommended.

However, this appears to be the case with the Pilot Custom 823.

Many well-known commentators have heralded the 823 as “the last pen you will ever need to buy”, or “close to perfect”.

So what makes the Pilot Custom 823 worthy of such high praise?

Pilot Custom 823

The 823 sits as one of Pilot’s flagships offerings, particularly in the American and European markets. With a commonly found retail of $288, the 823 acts as an attractive middle ground between the entry level gold nibbed pens and the more luxurious offerings from companies such as Pelikan and Visconti.

The 823 is available in just three finishes; Smoke grey/black, Amber and clear demonstrator. Whilst this is technically true, the clear model is practically impossible to find outside of Japan. This leaves most retailers to carry just the Amber and Black models. There was also limited quantities of blue finishes produced, however, these are nearly impossible to find! Let me know if you see one!!!

Pilot Custom 823
The three more common finishes (Via Japan Shop Quill)

For this reason, the clear model commands a minor premium when they do come up for sale.

In terms of nib choice, there are a number of interesting options that make the 823 an enticing prospect. Apart from the regular EF-B, Pilot also offers FA and WA nibs. The FA or Falcon nib is Pilot’s flex nib, which provides huge line variation for a modern pen. Likewise, the WA or Waverly nib has slightly upturned tines to provide a smooth and unique writing experience.

Sadly, much like the clear finish, the FA and WA nib options are seldom found outside of Japan. Come on Pilot!

I was lucky enough to get my hands on a clear bodied pen with a medium nib thanks to my friend Phillip (Pensandgaming). This combination is not readily available anymore, but Phillip was kind enough to swap out the FA nib that was originally in this pen for a fresh medium!


By most standards, the Pilot Custom 823 can be classified as a large pen. The understated, cigar-shaped body measures 148mm when capped and 132mm when uncapped, making it of comparable stature to the Montblanc 149, albeit with a bit less girth. You can post the pen if you like but I can’t see anyone feeling the need given the already large body.

Pilot Custom 823
The Pilot Custom 823 next to the Lamy 2000

One thing that I love about the design is the long grip section accompanied by the large #15 size nib. It gives the front of the pen a beefy look and feel, which larger pens can often miss out on. The smooth section will also be sure to please just about anyone regardless of how you hold the pen.

Pilot Custom 823

Some may accuse the design to be a bit boring, which may be true, but I think it is a classy and smart looking pen, especially with the right ink colour to make the barrel pop.

Speaking of ink, one thing that makes the pen stand out from the crowd is that filling system! This is my first vacuum filler pen and I absolutely love it. The back of the pen unscrews slightly, allowing you to pull up the plunger and then press it back in, then voila, an easy and entertaining fill of ink. I could play with it for hours… seeing just how much ink I can fit in.

The filling system and comfortable writing position make this pen a real class leader for any scribes. The huge ink capacity means that you can go for days without needing to refill, even for heavy users.

Pilot Custom 823

My only complaint with the design is the black plastic inside the cap that blocks any view of the nib when the pen is capped. I get that it is needed to prevent the nib from drying out, but it definitely stands out against an otherwise completely clear pen.

Writing experience

What can I say that you haven’t heard preached by Brad Dowdy or Matt Armstrong? The pen is a pleasure to use and I cannot see myself letting the 823 go uninked… ever!

As with most gold nibbed Pilot pens, the Custom 823 has very little feedback and is a nice wet writer. I haven’t had a single skip, hard start or any railroading, even when pushing the nib as far as I ever would.

Pilot Custom 823

I have found it to be a slightly broader line width than what I have come to expect from Japanese pens. The Custom 823 medium nib produces a comparable line to most European mediums. I expect this is as a result of the larger nib and the wet line it produces! This isn’t a problem, but it is something to note for those who would normally order a size broader with Japanese pens.


As with any Japanese pen, this is a tricky topic to address. In the US, the pen has a retail price of $288. In Australia, we find the pen for $390, whilst European customers will pay around €388.

So it is fair to say that the Pilot Custom 823 is a pricey pen, however, if you are willing to go through Rakuten or Japanese Ebay, the pen can be had for less than $200 (US). At that price, the pen is a steal. Despite this, buying directly from Japan can have it’s downsides, particularly when it comes to any potential warranty issues.

Honestly, at just about any of these price points, I would still say the pen is worth the cost. The writing experience and feel of the Pilot Custom 823 is equal or superior to that of pens twice the price. Couple with this the impressive ink capacity, and daily usability and the pen seems like good value to me.

Pilot Custom 823

Wrap up

Overall, this review must be counted as yet another song of praise for the mighty Pilot Custom 823.

I would love to see wider availability of the clear finish, FA and WA nibs, as well as some changes to make international prices more competitive.

Ultimately, the pen has developed a cult-like following for a reason.

The ubiquitous influence of the Pilot Custom 823 has set the standard for just how good a sub $300 pen can be.

Good stuff

  • Excellent writing performance
  • Huge ink capacity
  • Large size and great balance
  • Smart design

Bad stuff

  • Limited finishes (and even more limited outside Japan)
  • Price discrepancies
  • Not very unique anymore!

Further reading/useful link

Let us know your experiences or thoughts on the pen down below!

This pen was purchased with my own funds and the views are my own. This post contains an affiliate link which helps keep the lights on around here!


5 thoughts on “Review: The Pilot Custom 823

    1. Fair enough I suppose. Pretty regular criticism with many of Pilot’s pens! I guess that is why the Italian beauties take your fancy then!

  1. Great review!

    I’ve been writing with the Custom 823 for nearly a decade; it’s been such a delightful writer for me that I’ve recently gotten a second one. Other than a Pilot Vanishing Point, it’s pretty much all I write with in general.

    As far as the matter of the pen being regarded as rather “meh” stylistically, that’s okay with me: I chose it for its ink-to-paper qualities, not its ranking as pocket jewelry. (I rarely pocket mine at any rate: I have a very nice eyeglass case with two internal pen pouches that’s a good deal more handy – the VP gets the pocket treatment far more often.)

    1. Thanks for the comment! I think I will still be writing with mine in a decades time!

      Would love to know where that case is from? Sounds very interesting!

      1. Regrettably, it’s no longer made: A Levenger twin-pocket leather soft case (with flaps held by magnets). I bought it on closeout nearly ten years back when I had only one pair o’ specs, but somehow knew I’d be kicking myself if I didn’t grab it. Can’t say I regret the decision: I might inquire if the’d consider reintroducing it.

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